QuickBooks is the most innovative and efficient Accounting and Financial Management software. It comes with rich features and tools like automatic Invoice management which can make running a business easy and effortless. Intuit has made it really simple to directly print the invoices from QuickBooks. Users have reported that sometimes their QuickBooks freezes while they are trying to print an Invoice. You can choose to dial the QuickBooks Support Number to get help from QuickBooks Experts or follow the steps that we have mentioned in this article to resolve this problem.

The Error message on your screen will be:

“QuickBooks has stopped working”

Causes of QuickBooks Freezes While Printing

  • The Qbprint.qbp file is damaged, stopping you to print the invoices in QuickBooks
  • The company name is too long.
  • Malware or Virus in a hard drive.
  • Program files on your desktop are damaged.
  • Your Operating System has been damaged.
  • QuickBooks Desktop Installation files have been damaged.

How To Fix QuickBooks Freezing While Printing Issue?

We recommend four different solutions for resolving this issue. If one solution does not work for you then move on to the next solution. Follow the order of the resolutions for effective troubleshooting of issue.

Solution 1: Run the QuickBooks Install Diagnostic Tool (QBInstall Tool)

  1. Download the QuickBooks Install DiagnosticTool.
  2. Save the file on your storage device.
  3. Close all the programs that are running in the background.
  4. Run the QBinstall Tool.
  5. Note: It may take up to 30 mins to complete, depending on your internet connection speed and configuration of your computer.
  6. Follow the instructions on your screen and wait for the process to get completed.
  7. Restart the computer after running the tool to verify the components are properly updated.

Solution 2: Temporarily Disable your Anti-virus

  1. Restart your computer.
  2. Open your QuickBooks Desktop.

If the error persists, move on to the next solution.

Solution 3: Rename the QBWUSER.ini file

Step 1) Renaming the QBWUSER.ini file

  • Go to the folder where the QBWUSER.ini is saved.
  • Location: \Users\[Your user name]\AppData\Local\Intuit\QuickBooks [year]
  • Right-click the and select Rename QBWUSER.ini file by right-clicking on it.
  • Add .old at the end of the file name.

Example: QBWUSER.ini.old

  1. Rename the EntitlementDataStore.ecml file.
  2. If the software opens after renaming either QBWUSER.ini or EntitlementDataStore.ecml, attempt to open a sample company file.
  • If you are able to open the sample company file but not your company file then move your company file to a different location. If the company file opens from that location that will indicate that you have problems with folder restrictions.
  • If you cannot open your file even after that, your company file is damaged. You can try to restore an earlier backup of that file instead.
  • If you are not able to either of the files then most likely your actual QuickBooks installation is damaged.

Solution 4: Reinstall Using Clean Install

If a QuickBooks Desktop function is damaged or when a simple reinstall does not fix an issue, you might need to uninstall QuickBooks Desktop for Windows and rename those installation files which have been left behind, and then reinstall the program. This strategy is called a Clean Install or Clean Uninstall. See Reinstall using a clean install for detailed instructions.

These are all the resolutions that we recommend to QuickBooks Users who are facing this issue. If the solutions did not work for you and the error persists, dial the toll-free QuickBooks Support Number 1888-557-6950. You can request to get a call back on your number by providing your name and your contact details in the Live Chat Support box.

QuickBooks Freezes While Printing

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